Hospital Guide: United Family Healthcare (UFH) - Your Trusted Partner for International Standard Medical Care in China
- Troy Chen
- Sep 21
- 3 min read
I. Hospital Network Overview & Vision
United Family Healthcare (UFH) is China's most established and comprehensive international healthcare provider. Founded in Beijing in 1997, UFH has grown into a network of hospitals and clinics in key cities including Beijing, Shanghai, Guangzhou, Tianjin, Qingdao, and Shenzhen. Its mission is to provide high-quality, patient-centered healthcare that meets the expectations of the international community and local patients alike.
UFH is renowned for its Western-standard practices, English-speaking staff, and a comforting, international environment. A cornerstone of its quality is its commitment to accreditation; all UFH hospitals are accredited by the Joint Commission International (JCI), the global gold standard for healthcare quality and patient safety.
Key Differentiators:
Network Advantage: Seamless care across multiple cities with centralized medical records.
International Model: Follows Western medical protocols and ethical standards.
24/7 Emergency Departments: Available at its major hospitals, staffed by expatriate and bilingual physicians.
II. Cutting-Edge Medical Technologies & Facilities
UFH invests consistently in modern medical technology to support its comprehensive care model across its network.
Advanced Imaging & Diagnostics: Facilities are equipped with CT scanners, MRI (1.5T and 3.0T), digital mammography, ultrasound, and fluoroscopy.
Minimally Invasive Surgery: Operating rooms are equipped for laparoscopic and endoscopic procedures. Some locations feature the Da Vinci Surgical System for robotic-assisted surgery, enhancing precision in complex operations.
Laboratory Services: On-site, CAP-accredited laboratories provide rapid and reliable testing, from routine blood work to sophisticated pathology.
Specialized Units: Major hospitals feature a Level II NICU (Neonatal Intensive Care Unit), modern labor and delivery suites, and state-of-the-art ICU beds.
III. Flagship Departments & Expert Teams
UFH is known for its full-spectrum care, but several departments are particularly recognized for excellence.
1. Obstetrics & Gynecology (A Signature Service)
Scope: Offers a full range of services from prenatal care and water births to high-risk pregnancy management and gynecological surgery. The focus is on a personalized, family-centered birthing experience.
Team: Includes both expatriate and Chinese OB/GYNs, midwives, and lactation consultants.
2. Pediatrics & Adolescent Medicine
Scope: Comprehensive well-child checkups, vaccinations, sick visits, and developmental assessments. 24/7 pediatric emergency care is available.
Team: International and bilingual pediatricians create a comfortable environment for children and parents.
3. Orthopedics & Sports Medicine
Scope: Treatment for acute injuries, chronic joint pain, and performance optimization. Services include arthroscopic surgery, joint replacement, and physical therapy.
Team: Often includes internationally-trained surgeons and physiotherapists.
4. Executive Health & Check-ups
Scope: Thorough, efficient health screening packages designed for busy professionals, with results often available within hours.
5. Oncology
Scope: collaborates with Mayo Clinic (USA) and Hong Kong Integrated Oncology Center (via New Frontier Group) to provide multi-disciplinary cancer care, including tumor treatment seminars and integrated therapies.
The medical staff is a key strength, comprising a diverse mix of:
Expatriate Doctors: Licensed physicians from North America, Europe, and Australia.
Bilingual Chinese Doctors: Many trained overseas or in top-tier local institutions.
Allied Health Professionals: Including international-standard nurses, physical therapists, and nutritionists.
IV. International Patient Services & Support
UFH is specifically designed to cater to the needs of international patients:
Language: English is the primary language of operation. Services in many other languages are available through translators and multilingual staff.
Insurance: UFH has direct billing relationships with over 80% of international insurance providers (e.g., Bupa, Cigna, AXA, Aetna), simplifying the payment process.
Continuity of Care: Electronic Medical Records (EMR) system ensures patient history is accessible across its network (with patient consent). They facilitate communication with doctors from the patient's home country.
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