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團體練習太極

Travel Guardian

We created China Travel Guardian to be the safety net for independent travelers exploring China. Our core mission is simple: to ensure no foreign visitor faces emergencies alone—whether it’s a medical crisis, lost documents, or a language barrier during critical moments. With 24/7 remote support, we connect you to hospitals, police, and insurance providers instantly, offering peace of mind when you need it most.

Beyond emergencies, we also provide practical travel guidance (like avoiding tourist scams) and logistics support (e.g., translating delivery instructions or storing luggage)—because smooth small details make big adventures possible.

When ‘help’ needs no translation

How it works?

Service Delivery Method:

  1. 24/7 Remote Support via Digital Channels

    • Primary platforms: WhatsApp/WeChat (text/voice/video calls)

    • Backup email: info@medtourchina.net

    • Avg. response time: <3 minutes for emergencies, <30 minutes for general queries

  2. Travel Advisory Service

    • Proactive alerts: Receive location-specific updates about:

      • Weather disruptions

      • Local festival impacts

      • Transportation strikes

    • Passive Optimizer: After you select hotels or restaurant, we could check follow your preferences

      • Hotel preferences (e.g., "family-friendly near subway") → Get 3 verified options

      • Restaurant criteria (e.g., "gluten-free Cantonese") → Receive vetted suggestions

  3. Logistics Coordination

    • Package Handling:

      1. Share shipping labels with us digitally

      2. We coordinate with your hotel/partner warehouses

      3. Provide real-time tracking updates

    • Luggage Solutions:

      • Temporary storage at partnered lockers (photos/video verification available)

      • Emergency delivery of forgotten items

  4. Medical/Emergency Bridge

    • Instant 3-way calls with:

      • Hospitals (pre-negotiated English-speaking facilities)

      • Police stations (assisted reporting)

      • Insurance providers

How It Works:

  1. You message us your needs

  2. We clarify details via quick questions

  3. Receive:

    • For advice: Curated options (never paid promotions)

    • For logistics: Step-by-step instructions + local contact person

    • For emergencies: Direct conference calls with authorities

游泳池

Destination
Travel Guide

Service Detail

  • One Day Medical Escort- Travel Guardian

    128$
    Navigating a foreign healthcare system can be overwhelming. Our Medical Escort Service is designed to eliminate language barriers, streamline hospital visits, and ensure your safety at every step.
    Valid for 7 days
    • Hospital Navigation & Process Assistance
    • Accurate Medical Interpretation
    • Emergency Coordination during unexpected complications
    • Post-Consultation Follow-Up
  • China Travel Guardian Premium

    128$
    Explore China worry-free with your travel guardian. A 24/7 remote support service providing comprehensive content during your trip.
    Valid for 7 days
    • Emergency Assistance: medical/legal contact, Lost document
    • Travel Advisory: weather, traffic, health risks, meal, hotel
    • Complimentary Insurance: a free premium travel insurance
    • Logistics Support: Package Delivery, Luggage storage
  • China Travel Guardian

    49$
    Explore China worry-free with your travel guardian. A 24/7 remote support service providing comprehensive content during your trip.
    Valid for 7 days
    • Emergency Assistance: medical/legal contact, Lost document
    • Travel Advisory: weather, traffic, health risks
    • Complimentary Insurance: a Free basic travel insurance
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